Rating of Average of 5 on a total of 114 Ratings
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Darren H
November 11, 2019

Very personable, easy to work with and committed to helping us reach our goals.

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Gary E
October 28, 2019

everything was explained very well and she was there to help guide us through the process. she was very personal and made it feel like she cared about helping us.

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Colton A
September 25, 2019

My experience went great and April made the process of getting my house very smooth.

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Greg T
September 23, 2019

April makes the transaction go smoothly every time. Great service, low rates, and always pleasant to work with. Thank you!!

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Adrianna P
August 25, 2019

Everything was great about the whole process

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JoLayne W
August 6, 2019

Everything

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Blaine B
July 31, 2019

Easy and consistent communication. Worked around my schedule.

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Marsha R
July 23, 2019

On top of things and quick follow up

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Jeb C
July 23, 2019

She will do what it takes to make you happy!

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Nicole W
July 20, 2019

Tracy made the process of buying a house simple and pleasant. She was easy to work with, quick to respond, and proactive. They made sure we were aware of what was going on and our loan closed on time. Thanks for all of your help. Jamie was great too!

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Parker W
June 27, 2019

April and her team were great to work with. They made this process really easy and enjoyable. Thanks again for all the help!!

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Gerardo H
June 9, 2019

Alex was always there for me

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Bowen H
June 4, 2019

Everything she did for us

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Chelsea N
June 3, 2019

Amazing team that pulled everything off in record time! Super smooth and easy!

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Casey M
January 26, 2019

April helped make our lifelong dream of owning our own home a reality and we couldn't be more thankful! Great customer service - highly recommend.

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Tyson N
December 20, 2018

April and her team are extremely easy to work with. They made my refinance super easy and stress free. Thank you!

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Tyson N
December 20, 2018

April and her team are extremely easy to work with. They made my refinance super easy and stress free. Thank you!

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Berenice Z
November 19, 2018

N/A

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Maria E
November 18, 2018

The entire home buying process was amazing. Communication was always fast and on point. A very stress free experience! We couldn't be happier!

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Nicklas R
October 18, 2018

April was very friendly and was always on top of answering any question I had!

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Emily B
October 3, 2018

I loved working with April Tracy. She is very professional and on top of things, we got things done quickly and right. Just a super nice lady, I would definitely recommend her and her team for the job!

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Daniel L
September 27, 2018

She was great to work with. Communication was fast and they answered all of our questions.

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Renee G
September 27, 2018

The whole process was easy and done with urgency, so that we could get into our house and enjoy being homeowners!

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Mark S
September 26, 2018

Absolutely amazing experience! Great communication from start to finish, and she treated my clients with the greatest of care!

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Laura A
September 26, 2018

April Tracy was nice just don’t have much interaction to make and complete oppinion.

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Sunny
September 16, 2018

Best team with the best name

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Brent N
September 6, 2018

Great communication from start to finish. Thank you for all your hard work. BN

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Myles B
September 6, 2018

April was very professional and upbeat. It was a pleasure to work with her!

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Linda S
September 5, 2018

April and Brandy were so wonderful to work with! They were quick to reach out to us on our mutual client's behalf, quick to respond to any questions from our end and ALWAYS professional! We would be thrilled to work with this team again and would happily refer any of our clients to Tracy and Brandy! The Linda Secrist Team

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Greg T
September 4, 2018

The follow up and support from the team at New American Funding was second to none. They over communicated and made sure i was aware of where i was in the process at all times. The support and assistance in making sure the needed documents were in on time was also appreciated. They did everything they said they were going to do and then some. I've bought many homes and this was the easiest and most professional yet. Thanks New American!

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Pamala F
September 4, 2018

After Janell was gone, it took 3 weeks to work on it and nobody had a clue to finish it. We closed two weeks late and my buyers had to pay rent for two weeks. That was the most horrible experience for me and my clients in buying a house.

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Shannon J
September 3, 2018
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Rebeca P
August 31, 2018

April was great in helping us get funding for our very first house! Even though we are first time home buyers and would get frustrated at times because of the detailed process that getting funding is, she was always very understanding and sympathetic with us. A funny coincidence was that while we were going through the process I actually met someone through my job that personally knew her as a former coworker and friend who assured me she was the best of the best!

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THro
August 30, 2018

I have never experienced a loan process that went so smoothly (this is my fourth). April and her team were amazing! She gave me the lowest rate among three lenders that I spoke with, she was always available and very friendly and I had communication with her throughout the entire process, she always kept me up-to-date with the file and everything went very smooth, even with some credit issues I have. And the loan was completed before we were scheduled to close so we were able to close early. I have a friend who used another lender at the same time and she went through so many hassles and had to extend their closing. Next time she’ll use April also have a much better experience. Thank you April! Thro

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Christi S
August 29, 2018

Thank you April for a wonderful transaction!

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Greg T
August 29, 2018

April is the BEST loan officer I have ever worked with! Low rates and fees, the best team working with her and the communication throughout the process was incredible. I've never had such a smooth experience buying a home. 100% I recommend April Tracy for your home loan. Thanks April!

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Devery A
August 28, 2018

Always replied fast if there was a question or concer!

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Warren K
August 26, 2018

The whole process was stress free, and easy, communications where always on point, and I was kept in the loop on everything, very fast, very efficient and very friendly!

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Michael W
August 24, 2018

I was kept informed every step of the process and it was much easier than previous experiences!

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Heather R
August 22, 2018

She answered all of our questions in a timely manner and worked fast and solved problems quickly.

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Joshua R
August 21, 2018

Always available and always helpful!!!

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Janet S
August 19, 2018

Pretty smooth transaction. Thank you

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Christina H
July 10, 2018

April and her team made this process of buying our first home so stress free it was unreal!! She always kept us updated on where we were in the loan process and I never felt like I couldn't ask as many questions as I wanted. For our 1st home buying experience it was amazing!

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Robert H
July 4, 2018

This is the frst time we bought a home with assistance from New American funding and were very pleased with the ease of the entire process. From start to finish we were advised either by phone or email as to what to expect next in the process.

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Julie H
July 4, 2018

Our contract Jasmine Brown was amazing!!! She kept us informed, answered each & every question and assisted us every step of three journey! It was the best lender experience we've ever had!!!

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Brett S
June 23, 2018

Thumbs up all around!!

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Juan A
June 18, 2018

Great team

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Dino M
June 17, 2018

More information and time spent on the phone

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Leann K
June 16, 2018

The sell of the house went very smoothly. April was always one step ahead with all the paperwork. I would highly recommend her and new American finance.

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Brizida W
June 7, 2018

I have been very impressed, great job everyone.

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Blaine B
June 7, 2018

Easy to work with. Made it a priority for me to not have to do a bunch of extra work. Had the title company come to my home for the closing. Very convenient!

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Cheuk-Ting W
May 23, 2018

April's team help me through out the whole process.

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Scott T
May 1, 2018

April and team made everything so easy. I always felt like I was in good hands.

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Gerardo M
April 23, 2018

Fast process with no problems. And also thanks to Polly Adams for all the help.

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Rick K
April 2, 2018

I am a very task oriented person who likes things done in a timely manner. Usually when I am dealing with a bank or lending institution I am the one making the calls and pushing things along. NOT the case with April and her staff they got things done quickly and thoroughly. I would and have already recommended there company. Satisfied customer

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Paula H
April 1, 2018

was very professional, honest, and has integrity. He advised me every step of the way and what was needed to go forward. Could not have asked for anyone more knowledgeable in this field.

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William D
March 12, 2018

We had a great experience with April!

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Brett S
February 6, 2018

Very professional and great to work with

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Jennifer S
February 5, 2018

April and her team were fantastic to work with. Our refinance was processed quickly and efficiently. We so appreciated all of their help, and would definitely recommend them!

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Chay M
January 10, 2018

With my income, corporation, and identity theft situation it could not have been easy to get this done. You made this a great experience and I appreciate everything that you have done.

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Sheraz N
December 19, 2017

April and Jasmine were informative and knowledgeable. They are a great team and I appreciate them helping us through the process.

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Brittany J
December 18, 2017

I am so grateful for April and her entire team! This was the first refi I have ever done and they made the process so easy and seamless. I have to highlight Michelle, Jasmine, and Aleisha for all their help during the transaction as well! I am so beyond impressed with New American Funding and will be referring all my friends!

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Sokleng N
December 18, 2017

April is really helpful. She was clear and made sure we were aware of the process. Her communication skills was Great! Thanks April.

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Barbara C
December 17, 2017

It would be great if agent will call back when leaving message. Agent will only do text ,sometimes you have a few questions text do not work very well.

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Devin S
December 6, 2017

everything was smooth, just the way you want the buying processes to go with your loan

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Carlos R
October 26, 2017

Everything it was easy and good job

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Guadalupe R
October 24, 2017

She was very helpful, always available, and always giving me feedback on how my loan was progressing

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Benjamin B
October 11, 2017

Everyone was very professional, communicated well and over all made the experience much easier and enjoyable.

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mambo2000
September 1, 2017

Don't walk! Run....to this lender!..I rarely take the time to write reviews but felt compelled to let you know this lender is absolutely fantastic. Buying our house was extremely stressful. Without the help from April and her team, we may have given up. You will find professionalism, kindness, knowledge, and patience to name a few qualities. You will not be dissapointed with this team! A fabulous experienced group of hard working individuals. From the first moment of speaking with April, you will feel Integrity, Committment, Advocacy, Respect, and Excellence!

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Kameron R
August 27, 2017

this is the second time i have used April and it has always worked out great thanks again

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Zacery H
August 3, 2017

Fast, friendly and very knowledgeable. Happy and really enjoyed working with her.

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user9195617
August 1, 2017

From top to bottom our refinance with April was flawless. She was able to provide the best rate of anyone else we checked with, we were able to skip 2 mortgage payments, lower our monthly payment by almost 10%, and even walked out of closing with cash. We would highly recommend April Tracy to anyone looking for a new home loan or a refinance.

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Samantha G
July 28, 2017

When I was thinking of purchasing my home I didn't know what to expect as a first time home buyer. Tracy and her incredible team made the entire process so easy for me I'm pleased with their service and experience.

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Natasha G
July 26, 2017

Overall fairly satisfied. Complete santification was not fulfilled due to small details. We realize we are not the only people being assisted but we often felt that we were the lowest priority. Requests for documentation came end of business day so it made it difficult to ask for clarification on what was needed. Questions we had would receive quick responses that answers where being researched but actual answers were late in coming, unclear, and/or never provided.

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Anthony V
July 23, 2017

April Tracy and Brandy Hope both work very hard trying to get this loan through which I know was a difficult loan for them to get done. They never gave up even though at times it seems like it was impossible. With their perseverance I was able to buy this home and I thank them very much !

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Evangelina J
July 8, 2017

April,alex and the rest of the team work really hard and fast to get me in to my new home .

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Jolene E
July 7, 2017

April stayed on top of things and communicated clearly as each step of the process was completed. She went above & beyond trying to help w the process of approval.

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Adam R
July 6, 2017

I appreciate the constant updating along they way as our loan was processed. April and her team were constantly available to answer any questions we had about our loan. I will always use April and her husband, Greg, for our home buying needs. I have and will continue to refer anyone looking for help buying a home to these two.

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Mike C
July 6, 2017

Always letting me know what I need and always helpful

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Gerardo H
July 5, 2017

Alex

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Jolene E
June 7, 2017

April stayed on top of things and communicated clearly as each step of the process was completed. She went above & beyond trying to help w the process of approval.

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Davion P
May 29, 2017

They made the loan process smooth and pretty quick for us! It's a big commitment and Brandy actually walked us and was there for us for every thing. Any question we had our concern, she answered it promptly. They kept us updated on the steps of our loan. I would highly recommend! Thank you for your help in making our dreams become reality!

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Eric R
May 27, 2017

April answered all my questions and worked to get me the lowest rate possible. I appreciate the effort and the outcome.

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Michael B
May 8, 2017

Loan went smooth

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Adalberto V
May 4, 2017

Everything was great!! You guys are very friendly and very fast in the process. Thanks to Alex for all his help! You guys are amazing!!!

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Herbert T
April 13, 2017

The team was very patience with me. I'm old needed lots of help. Thank you.

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Lori J
April 9, 2017

Everyone was prompt and the process was very easy!

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Wendy G
April 8, 2017

Since this is not a confidential forum (see note below that says don't include stuff you don't want publicly posted) I do not wish to to continue.

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Polly A
February 24, 2017

April possesses great knowledge and experience. She is the best loan officer I have ever worked with.

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Greg T
February 14, 2017

April is always available, always friendly, and always professional and does her job well. The entire process was smooth and easy, thanks to April and her team. April is by far the best loan officer I have ever worked with and I have been in real estate personally for over 20 years. I unequivocably refer everyone I know to April and her team. Thank you April- you're the best!

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jrasmussen15
December 1, 2016

April was very professional and let me know everything that was going on with my loan at all times. My closed on time with no problems and the fees were very reasonable.

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garystanger
December 1, 2016

April did it all. She and her team made the process painless and trouble-free. They did things I didn't think were possible and took care of all of it in a professional, friendly, non-judgmental manner.

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NoelleJones
December 1, 2016

April was very friendly and helpful. I had many questions regarding the home buying process, since this was our 1st house. It was the best experience i could have imagined. I will definitely work with her in the future. She was great.

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zuser20150917134742272
October 1, 2016

April works hard to get you the best interest rate and she has really low fees. That's first. But she also is great to work with, friendly and professional, and gets back to you in a timely fashion. I've purchased many properties and two now with April. I would recommend her to anyone and everyone.

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kimlegalexpert
August 1, 2016

I bought a house as a single mom. April and her team worked incessantly to make my buying process seamless, enjoyable and communicative until it finally happened. Thank you so much April!

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kiddcody
March 30, 2016

Over the years I've refinanced a time or two. I had the best experience with April and her staff. I was always informed and it was the quickest refi I had ever done. I will totally be a return customer when the time comes or refer friends and family to her.

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turnbullutah
March 25, 2016

All lenders are not created equal.... It's rare to find someone with the tools AND knowledge to be one of the best. I would know, I was in the business for 20 years, and I can assure you that April is among the best in this industry. Her fee was reasonable, and the loan closed in faster than I expected.

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Jason C N
March 22, 2016

April was perfect to work with every step of the way. She helped me find the right loan product for my situation and kept me informed with each and every step of the process. She made sure everything was in place and there were never any surprises, I loved the communication - she is definitely on top of it. April helped make this a painless process and my loan closed in a very timely manner. I would recommend April for any of your loan needs and I know she will find the best solutions for your situation.

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shamjas 9
March 21, 2016

We couldn't have done it without April simply said! She is the best, at the time of purchasing our home she was always there for us from start to finish with any questions my husband and I had she answered them back right away respectfully and delightfully never lost her cool even when I lost my patience towards the closing. She's highly professional and she will give everything she got for her clients to purchase a home to say the least! She is the one who can truly make it happen, we know! We will forever be grateful to her!

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user0435820
March 21, 2016

April was able to close the deal to my house within a month. She gave me a very competitive rate against the other lender I was looking at. She was very nice and very professional. I highly recommend her.

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zuser20160222135116740
March 21, 2016

April is Amazing! I truly think she is the best in her field. She was able to explain all the loan details to me and took her time to make sure I was happy with all the details. The people that she works with are also great with follow up and very professional.

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ronaldmorrissette
February 18, 2016

My wife and I are a real challenge when it came to obtaining a real estate loan. April was absolutely excellent in every aspect. She over came every obstacle that came along. Expedited where possible. April help to make a dream come true for us. A thousand Thank You April

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claytonplatts
February 6, 2016

April was great to work with. She was very knowledgeable and helped us easily navigate the loan approval process. She worked diligently to make sure we got an amazing rate and responded after business hours to provide a pre-approval letter to help us get our offer accepted.

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rivkarichman
January 20, 2016

April is a great loan officer who helped me buy a new house last summer. Her team was always quick to answer my questions and was very knowledgeable. i would highly recommend her to anyone looking for a new loan officer. Her friendly and outgoing personality make her a delight to work with.

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zuser20150917134742272
January 20, 2016

April and her team are THE BEST!! April went out of her way to make sure I was always taken care of. She gave me the lowest interest rate of any lender I met with and after my loan was already approved she found me a BETTER rate. She just kept looking even after the deal was done and she had no reason to, she lowered my rate and surprised me with a lower payment. Who does that?!? And April and her team were so friendly and professional they just made the whole process great. I will tell everyone I know to use April every chance I get- Thank you April!!!

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zuser20141128070636003
January 15, 2016

April was always readily available to answer any of my questions. She is very thorough and professional. I needed to close in a very short period; April was diligent and made sure that everything was in line so that I met my closing target date. I would and did recommend April; she has completed a closing for one of my friends, who had the same great experience that I had.

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charlesdleach
January 15, 2016

I've had the pleasure of working with April twice for a new loan origination and a refinance. Both instances April completely exceeded my expectations. On our original loan, we were looking for our first home while my wife was pregnant with our first child. It is generally an extremely challenging time to look for a home and go through your first loan process, but April made the experience pleasant and easy as she is exceptional on her knowledge and follow-up. When we were ready to do a refinance we went through April again and it was a very easy low stress process that ended up saving us a lot of money. I am very happy to recommend April in the highest regard, she is exceptional at what she does and is a pleasure to work with. Thanks April!

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user130625
January 15, 2016

You are an amazing professional! You're team of experts made the loan process a great experience and handled every deal with care and as painless as possible. You cover all the bases and obtain the best APR my insurance agent has seen in sometime.I would refer April to any clients you with which you can rest assure you have a professional who goes above and beyond!April has the best team I could have ever dreamed of!!I thank you all for all that you do!Your personal touch and expertise was AMAZING!!Tina

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tedesanders7
January 15, 2016

April was quick to respond and was fast at helping us through the mortgage process. April's professionalism helped to push through the underwriting experience and ultimately close promptly and successfully. I would recommend April to anyone!

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Stacy W
January 14, 2016

April is amazing at her job, we love working with her and her team. I am impressed by her dedication and awesome customer service. Despite a imperfect credit we were able to buy our home with a payment we can afford.Scott and Stacy

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jmorell
January 14, 2016

April handled my refinance in a timely and professional manner. She was very detailed oriented and responsive. She met all of my expectations and I would highly recommend her!

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Camila M
January 14, 2016

April helped my husband and I purchase our first new home. She was fantastic, with lightning quick responses and willingness to work around our schedule. In addition, she made the process super easy, from pre-qualification to closing. We would recommend April and her team to anyone looking to purchase a new home!

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Shirl
January 6, 2016

April is the best!!!

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Lori J
July 4, 2014

April is always on the ball and ready and willing to help out whenever there is a question. She’s friendly and efficient and I loved working with her!